Shop Policies
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We offer worldwide shipping directly from Tulkarm, using trusted international courier services like FedEx and Aramex to ensure your order reaches you safely. As there are no reliable local postal options under the current circumstances, this is the most secure method available. However, please understand that life under occupation presents daily challenges. At times, we may face sudden lockdowns, road closures, or safety concerns that prevent us from reaching the courier office. There may also be delays if the shipping office itself is closed. We kindly ask for your patience and understanding as we do our best to fulfill your order while navigating these difficult and unpredictable conditions.
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All of our products are shipped directly from Tulkarm, in the occupied West Bank, Palestine. Due to lack of reliable local postal options, we rely on international shipping companies to deliver your products.
We offer free shipping on orders over $300. Please contact us to avail of this offer with your purchase.
Shipping rates for the first half kilo (500g) via FedEx or Aramex.
USA: $65
UK: $65
Europe: $65
Australia: $75
Asia: $70
Middle East (Qatar, Jordan, Bahrain, Saudi Arabia, UAE, Oman): $60 (Aramex)
Each additional kilo: +$13.50For lower shipping costs, try combining your order with friends or family. This way, you can save together.
These rates are correct as of August 2026. -
All of our products are shipped directly from Tulkarm, in the occupied West Bank, Palestine. Please understand that life under occupation presents daily challenges. At times, we may face sudden lockdowns, road closures, or safety concerns that prevent us from reaching the courier office.
Delivery takes 7–12 days from the date of shipment.
Please note that some international orders may take up to 3 weeks to arrive due to unexpected delays such as sudden lockdowns, road/office closures, and safety concerns. Thank you for your patience.
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We currently cannot offer returns and exchanges due to the occupation in Tulkarm. FedEx doesn't deliver to the occupied West Bank.
If you received the wrong item or if your order hasn’t arrived due to shipping issues, please contact us for a full or partial refund.
Downloadable pdfs cannot be returned or refunded as they are digital products.
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© 2026 Tulkarm Made.
All Tulkarm Made designs on physical and digital products including all associated text, graphics, and layouts, are the intellectual property of Tulkarm Made.
Digital products
You are permitted to download, display, print, and reproduce this document in its unaltered form for your own personal or non-commercial use, provided this copyright notice remains attached. Any reproduction or distribution of this document—in whole or in part—for commercial use, or any alteration of the content without the express written permission of the copyright owner is strictly prohibited.
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This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.
For shipping
When you buy something on this website, we collect personal information from you to fulfill the order and/or ship the product to you. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your shirt size)
Email address
Name
Phone number
We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us. We also provide this information to FedEx so we can ship your order to you. You can read their privacy policy(ies) at FedEx Privacy Policy Statement.
Our payment processor Squarespace Payments will also collect payment information from you.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.