Frequently Asked Questions
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We handcraft tatreez, crochet thobes, soaps, honey, olive oil, zaatar, jewellery, traditional Arabic calligraphy art and more, amazingly all made in Tulkarm, Palestine.
Our team is working to streamline our ordering process but daily challenges from the occupation can create obstacles and shipping delays. A selection of our products is now available to order online and our inventory is expanding daily. We are continually adding more items to our store so check back soon.
Some of our tatreez products can still be purchased via our Etsy Shop while we transition into our new system. Thank you so much for your patience!
Visit Our Products page to learn more.
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We’re proud to offer custom-made tatreez orders, crafted with love and precision by our skilled artisans in Tulkarm. Whether you’re looking for a traditional dress, a modern outfit with embroidered details, a personalized wall hanging, bag, belt, or any other unique item — we can bring your vision to life using authentic Palestinian embroidery techniques. Once we understand your requirements, we’ll provide a tailored quote based on the materials, size, and complexity of the design.
To start the conversation and create something truly special, please complete our Custom Order Form — we’d love to work with you.
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YES. We have independent stockists, friends, and supporters in Australia, UK, and USA who carry Tulkarm Made handmade items. If you’d like to stock our products, please contact us.
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Getting supplies to Tulkarm is difficult. Since the escalation of violence in 2023, even basic materials like embroidery thread have become harder to find. Certain colours are in short supply, and prices have risen. But still, the women persist.
We offer worldwide shipping directly from Tulkarm, using trusted international courier services like FedEx and Aramex to ensure your order reaches you safely. As there are no reliable local postal options under the current circumstances, this is the most secure method available. However, please understand that life under occupation presents daily challenges. At times, we may face sudden lockdowns, road closures, or safety concerns that prevent us from reaching the courier office. There may also be delays if the shipping office itself is closed. We kindly ask for your patience and understanding as we do our best to fulfill your order while navigating these difficult and unpredictable conditions.
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By choosing our products, you are not only supporting the talented women of Tulkarm as they work to provide for their families but you are keeping our Palestinian culture and history alive.
As our city faces siege and resources become limited. Access to healthcare and education is another challenge. Many families must choose between buying medicine or paying school fees. Every sale helps ease that burden — supporting not just the women stitching, but their children, their elders, and their whole households.
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You can reach us anytime via our contact page. We aim to respond quickly—usually within 3-7 business days.
We are a small team of volunteer women in Tulkarm Palestine. Please understand that life under occupation is unpredictable. We face daily challenges such as power cut offs so please bear with us if we take a bit longer to reply to your queries.
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As our city faces siege and resources become limited, we continually find creative ways to fulfil orders. Every sale from our products helps support not just the women stitching, but their children, their elders, and their whole households.
We are now offering digital products such as downloadable tatreez patterns to help ease the challenges of shipping from Palestine.
We are also accepting donations – all proceeds help us keep Tulkarm Made running and supporting the women artisans we work with and their families. Even a small amount goes a long way in helping us continue our work. Your support means the world to us!